Latex Mattress Factory Review: Advantages, Types, and Customer Support

If you’re in the market for a new mattress and considering a latex option, you might have stumbled upon the Latex Mattress Factory. This review will take a closer look at this company’s offerings, from the construction of their mattresses to the materials used and overall customer satisfaction. Read on to learn whether the Latex Mattress Factory is worth considering for your next bed purchase.

Latex Mattress Factory is a company that specializes in manufacturing and selling natural latex mattresses. As the name suggests, the company focuses on creating products that are eco-friendly, sustainable, and highly durable. In this review, we’ll take a closer look at what makes Latex Mattress Factory stand out from the competition.

One of the key benefits of choosing latex mattresses is that they’re incredibly comfortable and offer excellent support. Latex is a highly responsive material that conforms to the shape of your body, providing a customized sleeping experience. Additionally, natural latex is hypoallergenic, meaning it’s perfect for anyone with allergies or sensitivities. And because Latex Mattress Factory uses only organic and sustainable materials, you can rest easy knowing that you’re helping to minimize your carbon footprint.

If you’re in the market for a new mattress, the Latex Mattress Factory is definitely worth considering. With high-quality materials, exceptional comfort, and a focus on sustainability, this company is a standout in the industry. So why wait? Give your sleep a much-needed upgrade today with a natural and eco-friendly latex mattress from Latex Mattress Factory.

What is a Latex Mattress?

Do you struggle to get a good night’s sleep? Have you considered investing in a new mattress? There is a plethora of options in the market when it comes to buying a mattress, but have you ever heard about the benefits of a latex mattress? Unlike traditional mattresses, latex mattresses offer a more natural and comfortable sleep. In this section, we will explore what a latex mattress is, its advantages, and delve into the Latex Mattress Factory’s review to find out more about what makes their mattresses stand out.

What Are the Advantages of Latex Mattresses?

Latex mattresses provide a variety of advantages compared to other types of mattresses. Here are some of the advantages you can expect from sleeping on a latex mattress:

  • Pressure relief: Latex is a highly elastic material that gently conforms to the body, providing support and evenly distributing weight. This can reduce pressure points and alleviate pain.
  • Durability: Latex mattresses are durable and long-lasting. They can last for up to 15 years, which is significantly longer than traditional innerspring or memory foam mattresses.
  • Environmentally friendly: Latex is a natural material made from the sap of rubber trees. It is biodegradable and does not emit harmful chemicals.
  • Hypoallergenic: If you suffer from allergies or asthma, a latex mattress may be a good choice as it is resistant to dust mites and other allergens.
  • Motion isolation: Latex is a material that minimizes motion transfer. This means that if your partner moves around during the night, you are less likely to be disturbed.

Latex mattresses are an excellent option if you are looking for a comfortable, durable, and eco-friendly sleep experience.

Latex Mattress Types

There are three main types of latex mattresses: natural, synthetic, and blended.

  • Natural latex mattresses are made from the sap of the rubber tree and are known to be the most durable and hypoallergenic option.
  • Synthetic latex mattresses are made from petrochemicals and are less expensive but may not last as long as natural latex mattresses.
  • Blended latex mattresses are a combination of natural and synthetic materials and offer a balance between durability and affordability.

When choosing a latex mattress, it is important to consider the materials used, thickness, and firmness level to ensure you have the most comfortable sleeping experience.

Latex Mattress Factory Review

If you’re looking for a natural and eco-friendly sleep solution, you may have come across the Latex Mattress Factory. This North Carolina-based manufacturer has been crafting high-quality latex mattresses for over 40 years. But with so many similar products on the market, is this brand worth considering? In this review, we’ll take a closer look at the Latex Mattress Factory’s products, manufacturing process, materials, and customer service to help you decide if it’s the right fit for your needs.

History of the Latex Mattress Factory

Latex Mattress Factory was founded in 1976 by Steve Hodges, who was passionate about creating high-quality and eco-friendly mattresses. The company started in a small workshop in North Carolina and has since grown to become a leading manufacturer of natural latex mattresses.

Over the past 40 years, Latex Mattress Factory has focused on producing mattresses that offer superior comfort, durability, and support, without compromising on sustainability. The company is committed to using only environmentally friendly materials in its products and has earned a reputation for being a socially responsible business.

Latex Mattress Factory has also established a strong relationship with its customers, offering personalized service and support. The company’s commitment to quality and customer satisfaction has earned it a loyal following and a reputation as a trusted brand in the mattress industry.

With its long history of producing high-quality mattresses and its commitment to sustainability, Latex Mattress Factory is a brand that offers exceptional value to consumers looking for an eco-friendly and comfortable sleep experience.

Manufacturing Process

At Latex Mattress Factory, the manufacturing process involves various stages, starting with the collection of natural latex from rubber trees. The sap is then processed, washed, and treated with heat to create latex foam. Here’s a step-by-step process of how latex mattresses are made at this factory:

  • Collecting latex sap from rubber trees
  • Processing the sap to create latex foam
  • Pouring the latex foam into a mold of the desired size and shape
  • Curing the foam to create a solid block
  • Cutting the block into layers of the desired thickness
  • Preparing the layers for shipment

Latex Mattress Factory uses a combination of natural, synthetic and blended latex foam to create three different types of mattresses. The company focuses on using eco-friendly and sustainable methods, making sure to minimize waste and support local communities.

The manufacturing process at Latex Mattress Factory is completed entirely in-house to ensure quality control and consistency. The factory operates on a made-to-order basis, meaning each mattress is handcrafted and designed according to the customer’s specific needs and preferences.

Materials Used in Latex Mattress Factory Mattresses

The Latex Mattress Factory prides itself on using eco-friendly, high-quality materials in its mattresses. Here are the materials used in their mattresses:

  • Natural Latex: The Latex Mattress Factory only uses natural latex sourced from rubber trees. This material is durable, hypoallergenic, and offers pressure relief.
  • Organic Cotton: The cover of their mattresses is made of GOTS certified organic cotton, which is free from harmful chemicals and pesticides.
  • Wool: Some of their mattresses include a layer of wool for added comfort and temperature regulation.
  • Bamboo Fabric: The Latex Mattress Factory also offers a bamboo mattress, which is made from bamboo-derived fabric. This material is breathable and moisture-wicking, making it perfect for hot sleepers.

In addition to these eco-friendly materials, the Latex Mattress Factory also uses a combination of Dunlop and Talalay latex in some of their mattresses for enhanced comfort and support.

Price Range and Warranty

Latex Mattress Factory offers a variety of mattresses at different price points to fit every budget. Their mattresses range from $999 to $3,699, depending on the size and type. The company also offers financing options to make the purchase more manageable.

In terms of warranty, the Latex Mattress Factory offers a 10-year warranty on their mattresses. This warranty covers any manufacturing defects or issues with the mattress, such as sagging or compression. The warranty is non-prorated, meaning that it covers the full cost of repair or replacement during the first 10 years.

Latex Mattress Factory Customer Service and Support

At Latex Mattress Factory, they realize that choosing a mattress is a big decision, and they strive to provide exceptional customer service and support to make the process as easy as possible. From answering questions about their products to ensuring that your order is delivered on time, they are committed to ensuring that you are completely satisfied with your purchase. In this section, we will take a closer look at their shipping and delivery policies, return policy, and customer support options to help you determine if Latex Mattress Factory is the right choice for you.

Shipping and Delivery

Latex Mattress Factory provides free nationwide shipping to their customers, with the exception of Hawaii and Alaska where surcharges may apply. Most items ship within 7 to 14 days from the time of purchase. Delivery is made through a third-party freight company and the customer will be notified of the delivery schedule once the item is ready to be shipped.

To ensure a smooth delivery, the customer should make sure that the delivery address is accurate and accessible for the freight truck, and that someone is available to receive and sign for the delivery. Additionally, the customer should inspect the item before signing the delivery receipt, and report any damages or defects to the delivery driver and Latex Mattress Factory immediately.

Latex Mattress Factory offers a 100-night sleep trial for their mattresses. If the customer is not completely satisfied with their purchase, they can initiate a return within the trial period for a refund or exchange. The customer will be responsible for the return shipping costs, which can range from $150 to $400 depending on the mattress size and location. The returned item must be in good condition and must be donated to a local charity or disposed of responsibly.

Latex Mattress Factory has a team of dedicated customer service representatives who are available to answer any questions or concerns that customers may have. They can be reached via phone, email, or live chat on the company’s website. The company also has a FAQ section on their website that provides helpful information on product specifications, warranties, and care instructions.

Return Policy

Latex Mattress Factory offers a 100-night sleep trial for its mattresses. If the customer is not satisfied with the mattress, they can return it for a full refund. However, the customer is responsible for return shipping costs. The mattress must be in good condition without any stains, smells, or damages. Additionally, the company offers a 10-year non-prorated warranty for manufacturing defects or issues like sagging or compression.

Latex Mattress Factory provides excellent customer support to help customers in making informed decisions. The company offers personalized service to customers and provides information on mattress selection, materials used, and manufacturing process. Customer support is available via phone, email, and live chat, and the staff is knowledgeable and friendly. The company also has a FAQ section on their website, which answers common questions about their products.

When compared to other latex mattress brands, Latex Mattress Factory stands out for its eco-friendly materials, personalized service, and high-quality products. While some brands may offer cheaper prices or faster shipping, Latex Mattress Factory focuses on sustainability and durability, making it a popular choice for customers who prioritize these values. Additionally, the company provides financing options, a 100-night sleep trial, and a 10-year non-prorated warranty, which gives customers peace of mind. Overall, if you are looking for a natural, comfortable and long-lasting sleep experience, Latex Mattress Factory is a great choice.

Customer Support

Latex Mattress Factory is well known for its exceptional customer service. The company provides personalized customer support and guides customers through the purchasing process. They make sure their customers are fully satisfied with their purchase and offer helpful information on shipping and delivery, returns, and warranty claims. The company responds quickly to customer inquiries and their support team is always available via phone, email, and live chat.

In addition to their excellent customer service, Latex Mattress Factory also provides a 100-night sleep trial to help customers make sure they have made the right decision. Their focus on eco-friendly, natural materials and durability is also a big plus for environmentally conscious customers.

Overall, Latex Mattress Factory stands out from the competition with its superior customer support and commitment to sustainability.

When it comes to choosing a latex mattress, there are various brands out there, but few compare to the quality and customer support of Latex Mattress Factory. Many other brands offer lower quality and less durable mattresses made from synthetic materials that don’t provide the same benefits as natural latex.

While some other brands do offer natural latex mattresses, they often cost significantly more than Latex Mattress Factory, and may not provide the same excellent customer service.

In terms of overall quality, eco-friendliness, and affordability, Latex Mattress Factory stands out from the crowd. Its commitment to sustainability, quality natural materials, and personalized customer support makes it a top choice for customers seeking a comfortable, long-lasting, and environmentally friendly mattress.

Comparison with Other Latex Mattress Brands

When comparing Latex Mattress Factory to other latex mattress brands, there are a few notable differences to consider.

  • Sleepez: Sleepez offers natural latex mattresses with customizable firmness levels, but their mattresses can be pricier than Latex Mattress Factory’s.
  • PlushBeds: PlushBeds offers a wider range of latex mattress types, including organic and botanical blends, but their prices are often higher than Latex Mattress Factory’s.
  • Avocado Green Mattress: Avocado Green Mattress offers natural latex mattresses with organic cotton and wool materials, but their prices can be steep.
  • Saatva: Saatva offers both latex and hybrid mattresses, but their latex options are limited compared to Latex Mattress Factory’s range of choices.

Ultimately, Latex Mattress Factory stands out for its commitment to sustainability through eco-friendly materials and personalized customer service, as well as its affordable price range for natural latex mattresses.


Does latex make a good mattress?

Yes, latex makes a great mattress material. Latex mattresses are durable, long-lasting, and provide excellent support and comfort. Latex is also hypoallergenic and resistant to dust mites, making it a great option for people with allergies. Additionally, latex mattresses have excellent temperature regulation and breathability, preventing the buildup of heat and moisture that can lead to discomfort and disrupted sleep. All of these factors make latex a favorite among sleep experts and consumers alike.

Which latex mattress is best?

There is no one-size-fits-all answer to this question as the best latex mattress for you will depend on your personal preferences and needs. Some great options include the PlushBeds Botanical Bliss Organic Latex Mattress, the Avocado Green Mattress, and the Zenhaven Latex Mattress. It’s best to do your research, read reviews, and consider factors such as firmness level, sleep position, and budget before making a decision.

How can you tell if a mattress is pure latex?

There are a few ways to determine if a mattress is made of pure latex. Firstly, check the label or product description to see if it explicitly states that the mattress is made of 100% natural latex. If the label or description mentions blended or synthetic latex, then it is not pure latex. Another way is to ask the manufacturer or seller for documentation or certifications that prove the mattress is made of pure latex. You can also try squeezing the mattress to check its firmness and elasticity. Pure latex mattresses are typically heavier and denser, and they quickly bounce back to their original shape when pressure is released. Finally, you can look for a certification from a reputable organization, such as the Global Organic Latex Standard (GOLS) or the OEKO-TEX Standard 100.

Where is latex mattress from?

Latex mattresses can come from various countries around the world. Natural latex is commonly sourced from Southeast Asia, specifically from countries such as Thailand, Malaysia, and Indonesia. Synthetic latex, on the other hand, is usually produced in the United States or Europe.

Is synthetic latex mattress good?

Yes, synthetic latex mattresses can be good depending on the quality of the mattress. Synthetic latex is more durable and affordable than natural latex, and it still provides many benefits such as pressure relief, proper spinal alignment, and motion isolation. However, it is important to note that synthetic latex may have a synthetic odor and may not be as eco-friendly as natural latex. It is important to do your research and read reviews before purchasing a synthetic latex mattress to ensure that you are getting a high-quality product.

Final Words

In conclusion, the Latex Mattress Factory offers high-quality, affordable, and environmentally friendly mattresses to its customers. With its focus on natural latex, organic materials, and customization, the Latex Mattress Factory stands out from its competitors. Customers can experience a comfortable and long-lasting sleep with the eco-friendly and hypoallergenic properties of natural latex.

The Latex Mattress Factory’s commitment to sustainability, personalized customer support, and 100-night sleep trial with a 10-year non-prorated warranty make it an excellent choice for those looking for a natural and healthy sleep experience. Its reputation for quality and affordability, along with its use of eco-friendly materials, sets it apart from other latex mattress brands. Overall, the Latex Mattress Factory is deserving of a positive review for its high standards and quality products.


Carmen is a dedicated sleep enthusiast with a passion for helping others find their perfect mattress and achieve a restful night's sleep.

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